Who we are
Our website address is: https://rishikrishiagrofarms.com.
Introduction
Welcome to Rishi Krishi Agro Farms ("we," "us," or "our"). We are rooted in nature and committed to transparency in everything we do—from sourcing our products to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website, www.rishikrishifarms.com (the "Site"), or purchase our products. By using our Site, you agree to the collection and use of information in accordance with this policy.
Information We Collect
A. Personal Information You Provide: Contact & Account Data: When you create an account, place an order, or contact us, we collect information such as your name, email address, phone number, shipping address, and billing address. Payment Data: When you make a purchase, your payment is processed by our secure third-party payment gateways. We do not collect or store your sensitive payment information like credit card numbers or CVV. We only receive a transaction confirmation. B. Information We Collect Automatically: Usage Data: We may collect information on how the Site is accessed and used. This may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages you visit, the time and date of your visit, and time spent on those pages. Cookies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies help us remember items in your shopping cart, understand your preferences, and improve your user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
How We Use Your Information
We use the collected data for the following purposes: To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with invoices and order confirmations. To Provide Customer Support: To communicate with you and respond to your inquiries, comments, or feedback. To Improve Our Website: To monitor the usage of our Site, analyze trends, and make our platform more user-friendly and effective. For Marketing (with your consent): To send you emails about new products, special offers, and other updates that we think you might find interesting. You can opt-out of these communications at any time.
How We Share Your Information
Your trust is paramount. We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances: With Service Providers: We share information with trusted third-party companies that help us operate our business, such as payment gateways (e.g., Razorpay, PayU) for processing payments and courier services (e.g., Delhivery, Blue Dart) for delivering your orders. These partners are obligated to protect your information and use it only for the services they provide to us. For Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Data Security
We are committed to protecting your data. We use industry-standard security measures, including SSL (Secure Socket Layer) encryption, to protect your personal information during transmission. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure.
Data Retention
We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Third-Party Links
Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites.